Cookie Policy

1. General Provisions & Corporate Identity

This Cookie Policy explains how www.patiocleancover.com utilizes cookies and comparable automated tracking mechanisms when you access and navigate our website.

The website and associated data operations are managed by our registered corporate entity based in Ontario, Canada:

• Company Name: Patiocleancover.
• Registered Operating Address: 109 Woodbine Downs Blvd, Unit 4, Etobicoke, ON M9W 6Y1, Canada
• Privacy & Cookie Contact Email: furniture@patiocleancover.com
• Telephone Support: +1 416-782-2780

This policy works in conjunction with our Privacy Policy to ensure full compliance with applicable data protection legislation in Canada (PIPEDA) and European territories (EU GDPR / UK GDPR and ePrivacy Frameworks).

2. Definition & Classification of Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when visiting an online platform. They are widely used to ensure proper administrative website function, improve user navigation efficiency, and provide basic operational analytics.

We categorize the cookies utilized on www.patiocleancover.com into the following operational groups:

• Essential (Strictly Necessary) Cookies: Required for basic website operations, such as managing session integrity, enabling cart functionality, and executing secure transaction checkouts. These cannot be disabled through our consent panel.
• Non-Essential Functional & Analytical Cookies: Used to remember user settings, measure platform interaction metrics, and evaluate site performance. These are disabled by default.

3. User Consent & Cookie Banner Mechanism

In accordance with European and Canadian privacy directives, we operate an opt-in consent model for non-essential cookies:

• Explicit Choice: Non-essential cookies are deactivated by default when you access our platform.
• Acceptance Action: Non-essential functional or analytical cookies will only be deployed if you explicitly express agreement by clicking the “Accept” button on our website cookie consent banner.
• Revocation of Consent: Users retain full authority to adjust or withdraw their cookie preferences at any time by modifying browser settings or accessing the consent management tools on our platform.

4. Third-Party Cookies & Stripe Processing

To support secure commercial transactions and uphold operational integrity, certain third-party cookies are integrated into our platform:

• Stripe Payment Processing Cookies: When users proceed to checkout, essential third-party cookies managed directly by our payment processor, Stripe, are deployed. These cookies enable transaction processing, assist in verifying legitimate device connections, and support risk assessment monitoring to prevent fraudulent activity.
• Third-Party Data Handling: Third-party cookie providers process data in alignment with their respective privacy standards and applicable international data handling regulations.

5. Cookie Retention Periods

Cookies utilized on www.patiocleancover.com are retained only for duration limits established under applicable Canadian and European regulatory frameworks:

1. Session Cookies: Temporary cookies that expire and are automatically erased from your device memory when you close your web browser.
2. Persistent Essential Cookies: Retained for up to 12 months from deployment to maintain essential user choices and standard administrative preferences.
3. Third-Party & Risk Monitoring Cookies (including Stripe): Retained for periods ranging between 30 days and 24 months, depending on mandatory security protocols and transaction risk evaluation directives.

Upon expiration of the specified retention timeframe, cookies are automatically removed or rendered inactive by your web browser.

6. Managing Cookie Preferences

In addition to our website cookie banner, most web browsers allow you to control or restrict cookie placement through their system preferences. You may configure your browser to reject cookies, remove existing stored cookies, or alert you when a cookie is being transmitted.

Please note that restricting essential cookies may impact specific website functions, such as checkout navigation and session completion.

7. Inquiries & Support

For any questions regarding our cookie implementation or data handling practices, please contact our administrative team:

• Contact Email: furniture@patiocleancover.com
• Response Framework: Inquiries submitted to our team are handled sequentially within 24 to 48 business hours.